Frequently Asked Questions

What are the products made of?

Current offerings are printed in PLA or PLA+ (polylactic acid). PLA is a thermoplastic produced from renewable resources, often corn or sugarcane.

Are other materials available?

Depending on the product, ABS and PETG offerings are available on a special order basis. I am currently experimenting with an expanded offerings in ABS and flexible TPU. Please contact me if interested in ordering a product printed with alternative materials.

How durable are the products?

Most functional offerings have been personally battle tested. However, like any other piece of equipment these products still need to be cared for. PLA can begin to deform between 120F-140F. This is also well outside the safe storage range of most medications.

Are your products CDC, CAMTS, FAA, “insert organization” approved?

No. These products are not medical or aviation products. Per the CDC, they may fit the classification of “non critical devices.” Think of them like you would a carrying case, backpack, etc. You as the end user are responsible for making sure these products comply with any local, organizational, or regional policies.

Do you offer bulk pricing?

Yes. Depending on the size of the order and product, bulk discounts can range from 5% to 25%.

How long until my order is shipped/received?

Products are print-to-order. Times can vary based on order size and volume. For smaller orders, please allow up to 3 days for manufacturing time prior to shipping. Larger orders will take a bit longer. After an order is placed, I will follow up with an estimated shipping time.

Can you do custom orders?

Some items offer the ability to customize them right on the order page. If the option you’re looking for is not available or you have an idea for something I don’t offer, contact me.

My order arrived damaged, my item broke after 3 days, etc.

If your item arrived damaged, broken, or is otherwise unusable upon receipt or shortly thereafter, please reach out to [email protected].